In this age of big data, the ever-growing repositories in government organizations don’t always equate to valuable data as data analytics capabilities don’t readily include the parsing of disparate repositories into usable data. Once a data analytics capability can be “pointed” to good data, costly configuration or customization becomes an ongoing effort as the organization changes. So, the data required to produce the dashboards that effectively support leadership decisions are hard to come by. The fundamental IT concept of “garbage in-garbage out” has never been more real. The quality of the data we use is critical.
“Without data you’re just another person with an opinion.” W. Edwards Deming
On the positive side, our customers already have tools to capture and analyze their data. On the negative side these data are often not relevant enough to the goals and objectives our customers strive to achieve. Traceability is also critical to achieve relevancy.
Our primary focus is to regain the value of DATA by validating not only the data itself, but the metrics the data belongs to, so we know we are capturing relevant data. In the context of organizational performance, the measuring stick is the organization’s strategy, i.e. how well the organization is executing its strategy in terms of reaching goals and meeting objectives. Only then, can data analytics uncover the INSIGHTS that inform the executive DECISIONS that lead to PROGRESS.
“Not everything that can be counted counts, and not everything that counts can be counted.” Albert Einstein